Another Person’s Point of View

You sometimes have to express empathy. Empathy is the ability to identify with another person’s point of view. Although you may disagree or have a different perspective, it is important to hear the other person’s point of view and let them know that you appreciate what they are saying. When you act in an empathetic way you are saying to the other person, “I understand what you are saying, and I understand why you are saying it”. Empathy opens the lines of communication, aligns the listener and the speaker with one another, and leads to productive conversations. Better communication skills can be learned. Communication training with skilled consultants can stop interpersonal conflict before it mushrooms out of control and inhibits productivity. Let yourself understand beautifully what communication strategies have worked in your business.