The Same Page of Mind Readers

Focusing on the facts and finding common ground are important skills for businessmen and working employees. Do not assume everyone is starting from the same page. Clearly stating your view of the facts creates a common ground for understanding. For example, if there is a conflict on a project you are working on, stating the facts, such as the project goals, milestones we have reached so far, the resources we need to complete the project, and the due date, begins the communication at a point of common understanding. And, if there is disagreement on the facts, you can work that out before the project is underway. Ask for what you want. People are not mind readers. Communication often breaks down when we assume people know what we want or need. When you clearly, directly, and respectfully ask for what you want you increase the likelihood of getting it and defuse conflict before it begins.